Terms of Service
Last updated: November 1, 2025
1. Agreement to Terms
By accessing or using WooCommerce Form Builder ("the Plugin"), our website at wooformbuilder.com ("the Website"), or any related services (collectively, "the Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.
2. License and Usage Rights
2.1 License Grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the Plugin in accordance with your purchased plan:
- Solo Plan: Use on 1 website
 - Startup Plan: Use on up to 5 websites
 - Agency Plan: Up to 100 websites
 - Lifetime Plan: Unlimited usage with lifetime updates
 
2.2 License Restrictions
You may not:
- Modify, reverse engineer, or decompile the Plugin
 - Redistribute, resell, or sublicense the Plugin
 - Remove or alter any proprietary notices
 - Use the Plugin for illegal or unauthorized purposes
 - Exceed the site limit of your purchased plan
 - Share license keys with unauthorized parties
 
3. Account Registration
To use our Services, you must:
- Provide accurate and complete registration information
 - Maintain the security of your account credentials
 - Promptly update any changes to your information
 - Accept responsibility for all activities under your account
 - Notify us immediately of any unauthorized access
 
4. Payment Terms
4.1 Pricing and Billing
- All prices are in USD and exclude applicable taxes
 - Annual plans renew automatically unless cancelled
 - Lifetime plans are one-time purchases with no recurring fees
 - Payment processing is handled securely through Stripe
 
4.2 Refund Policy
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days for a full refund. Refunds are not available after 30 days or for Lifetime plans after 60 days.
5. Updates and Support
5.1 Updates
- Active licenses receive all plugin updates
 - Lifetime licenses receive updates perpetually
 - Annual licenses receive updates during active subscription
 - Updates include bug fixes, security patches, and new features
 
5.2 Support
- Email support available during business hours
 - Priority support for Agency and Lifetime plans
 - Support includes installation help and troubleshooting
 - Custom development not included in standard support
 
6. Intellectual Property
The Plugin, Website, and all related content, features, and functionality are owned by WooCommerce Form Builder and are protected by international copyright, trademark, and other intellectual property laws.
Your purchase grants you a license to use the Plugin, not ownership. All rights not expressly granted are reserved.
7. Acceptable Use
You agree not to:
- Use the Services for any illegal or unauthorized purpose
 - Violate any laws or regulations
 - Infringe upon the rights of others
 - Transmit malware, viruses, or harmful code
 - Attempt to gain unauthorized access to our systems
 - Interfere with or disrupt the Services
 - Engage in fraudulent or deceptive practices
 
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability or fitness for a particular purpose
 - Non-infringement of third-party rights
 - Uninterrupted, secure, or error-free operation
 - Accuracy, reliability, or completeness of content
 
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
- Your use or inability to use the Services
 - Unauthorized access to your data
 - Errors or interruptions in the Services
 - Third-party conduct or content
 
Our total liability shall not exceed the amount you paid for the Services in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless WooCommerce Form Builder and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:
- Your use of the Services
 - Your violation of these Terms
 - Your violation of any rights of another party
 
11. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice, for:
- Breach of these Terms
 - Fraudulent, abusive, or illegal activity
 - Non-payment of fees
 - At our discretion for any or no reason
 
Upon termination, your right to use the Services will immediately cease. Termination does not entitle you to a refund unless required by law.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through a notice on the Website. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts.
14. Contact Information
For questions about these Terms, please contact us:
Email: support@mail.wooformbuilder.com
Website: wooformbuilder.com